Case Study 4: SaaS

Consulting engagement strengthens in-house capacity through expert mentorship | SaaS 


Talent Profile

Expert Project Manager; 20+ years of experience utilizing Agile, Hybrid and Waterfall PM approaches. Proven success record in leading complex, customer-centric, multi-stakeholder and deadline-driven projects. Passionate and experienced with mentoring peers and next-generation talent.

Engagement

Flexible and On Demand

Savings

45% 

Talent Category

Highly Skilled Newcomer, Women in technology

Gap

Technology Sector 

Sector

Technology

Hiring challenge

A SaaS company aimed to optimize its pricing and packaging strategy to better align with customer value and needs. However, their existing infrastructure for making changes to pricing and packaging was resource-intensive and lacked flexibility. The system struggled to support rapid updates, causing delays and difficulties in prioritizing changes. Investigations were required to analyze technical and infrastructure gaps and provide improvement solution options.


Solution

Our Project Manager was brought in to coordinate the discovery work and development of a technical and infrastructure gap assessment. The discovery phase included developing flexible and scalable solutions that enabled quicker and more efficient changes to pricing models. The project also involved evaluating requirements, assessing business impacts, and proposing a roadmap for implementing the recommended improvement solutions.

Results

  • Evaluated and prioritized business and technical requirements.

  • Documented the feasibility of implementing changes within current systems.

  • Assessed the impact on business functions and product areas.

  • Developed solution options.

  • Developed an implementation plan for the solution.